Liquidate Ease Privacy Policy
Effective Date: 27/02/2025
Last Updated: 27/02/2025
Liquidate Ease (“we,” “our,” “us”) is committed to protecting your privacy and handling your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, www.liquidateease.co.uk, and your rights regarding your personal data.
If you have any questions, please contact us at:
Email: liquidateease@gmail.com
1. Data We Collect
When using our website or making a purchase, we may collect the following types of personal data:
1.1 Information You Provide to Us
- Personal Details – Name, email address, phone number, billing/delivery addresses.
- Payment Details – When making a purchase, payment details are processed securely via Stripe or PayPal (we do not store payment information).
- Account Information – If you create an account, we store login details securely.
1.2 Automatically Collected Information
- Device & Browser Data – IP address, device type, browser type, and access times.
- Cookies & Tracking Technologies – Data on your interaction with our website for analytics and marketing (see Cookies Policy).
1.3 Third-Party Data
We may receive personal data from:
- Payment providers (e.g., PayPal, Stripe) for fraud prevention.
- Shipping partners for order fulfillment.
- Marketing partners (Google Ads, Facebook) for targeted advertising.
2. How We Use Your Data
We use your personal data for the following lawful purposes:
2.1 To Process & Fulfill Orders
- To confirm purchases, process payments, and arrange delivery.
- To communicate order updates and handle returns/refunds.
2.2 To Provide Customer Support
- To respond to inquiries and resolve issues.
- To send important notifications (order updates, security alerts).
2.3 To Improve & Personalise User Experience
- To analyse website traffic and trends.
- To enhance security, detect fraud, and prevent misuse.
2.4 Marketing & Advertising (With Consent)
- To send promotional offers, newsletters, and product updates (you can opt-out anytime).
- To show relevant ads via Google Ads, Facebook, and Instagram.
3. Sharing Your Data
We do not sell, trade, or rent your personal data. However, we may share it with trusted third parties when necessary:
- Suppliers & Shipping Partners – To fulfill orders and handle returns.
- Payment Processors – To process transactions securely.
- Legal Authorities – If required by law for fraud prevention or investigations.
Third-Party Services: Our website may contain links to third-party services (Google, PayPal, Facebook). Their privacy policies apply when you interact with them.
4. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy:
- Order & Payment Records – Kept for 6 years for tax and accounting compliance.
- Marketing Preferences – Stored until you opt-out.
- Inactive Accounts – Deleted after 2 years of inactivity.
5. Your Legal Rights (UK GDPR)
Under the UK GDPR, you have the right to:
- Access Your Data – Request a copy of the data we hold.
- Correct Your Data – Update inaccurate or incomplete information.
- Delete Your Data (“Right to Be Forgotten”) – Request data removal, subject to legal obligations.
- Restrict or Object to Processing – Stop or limit how we use your data.
- Withdraw Consent – Opt-out of marketing at any time via email or “unsubscribe” links.
- Data Portability – Request a copy of your data in a structured format.
How to Exercise Your Rights:
Contact us at liquidateease@gmail.com with your request. We will respond within 30 days.
6. Security Measures
We implement strong security measures to protect your data:
- SSL Encryption – Secure data transmission.
- Firewalls & Secure Servers – Protect against cyber threats.
- Restricted Access – Only authorised personnel can access personal data.
However, no system is 100% secure, and we cannot guarantee absolute protection. Customers are advised to keep login details confidential.
7. Cookies & Tracking Technologies
We use cookies to enhance user experience, track site traffic, and run ads. See our Cookies Policy for full details.
You can manage cookie preferences via your browser settings or opt out of tracking using Cookie Notice & Compliance for GDPR/CCPA.
8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect legal changes or improvements. Any updates will be posted here, and major changes will be notified via email.
9. Contact Us
Email: liquidateease@gmail.com
Tel: 07395033840